Effective Date: 14 April 2026
These Terms and Conditions (“Terms”) govern the provision of services by Omni Switch UK Ltd (trading as “Pivopoint”, “we”, “us”, or “our”) to you as a business client (“Client” or “you”). By engaging our services or using our website (pivopoint.co.uk), you agree to be bound by these Terms.
Company Details: Omni Switch UK Ltd Company Registration Number: 12268203 Registered Office: 71-75 Shelton Street, London, United Kingdom, WC2H 9JQ
1. Business-to-Business Only
Pivopoint provides services exclusively to registered businesses, sole traders, and partnerships. We do not provide services directly to consumers. The Consumer Rights Act 2015 does not apply to these commercial agreements.
2. Commercial Finance Introductions (Important Disclaimer)
Pivopoint acts solely as an independent commercial finance introducer and consultant, not as a direct lender or financial advisor. We facilitate introductions between your business and our third-party lending partners (including Dojo.tech, YouLend, Liberis, and Capital on Tap).
- All funding offers, credit checks, interest rates, and final approvals are determined strictly by the third-party lender.
- We accept no liability for rejected applications, the financial performance of any funding products acquired, or any disputes arising between you and the lender. You must review the lender’s specific terms before signing any credit agreement.
3. Web Development and IT Support Services
- Scope of Work: The specific details, deliverables, and costs of any web development or IT project will be outlined in a separate written proposal or invoice.
- Timelines: Any project timelines or delivery dates provided are estimates only. We will make every reasonable effort to meet them, but we are not liable for delays caused by third-party software, server outages, or the Client’s failure to provide required assets (text, images, credentials) on time.
- Client Responsibilities: You are responsible for ensuring you own the copyright or have the necessary licenses for any text, images, or media you provide to us for use on your website.
4. Payment Terminals
Where Pivopoint assists in the setup or procurement of payment terminals, the hardware and payment processing agreements are governed directly by the respective provider. Pivopoint is not liable for transaction disputes, terminal hardware failures, or processing fees.
5. Intellectual Property
- Upon full payment of all outstanding invoices, the Client will own the final visual design and content of their website.
- Pivopoint retains the intellectual property rights to any pre-existing codebases, custom plugins, or underlying frameworks used to construct the site. The Client is granted a non-exclusive, non-transferable license to use these elements as part of the functioning website.
6. Payment Terms
- Invoices must be paid within the timeframe specified on the invoice (typically 14 or 30 days).
- We reserve the right to suspend web hosting, IT support, or ongoing development services if an invoice becomes significantly overdue.
- Under the Late Payment of Commercial Debts (Interest) Act 1998, we reserve the right to charge statutory interest on late B2B payments.
7. Limitation of Liability
To the maximum extent permitted by English law, Pivopoint’s total liability for any claim arising out of or in connection with our services (whether in contract, tort, or otherwise) shall be limited to the total amount paid by the Client for the specific service giving rise to the claim in the 12 months preceding the event. We shall not be liable for any indirect, consequential, or special losses, including loss of profit, loss of data, or business interruption.
8. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of them shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute.