Home Our Mission Services Funding Free Intel Contact Get a Free Audit

Privacy Policy

Privacy Policy

Effective Date: 14 April 2026

Omni Switch UK Ltd (trading as “Pivopoint”) (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, process, and protect your personal information when you visit our website (pivopoint.co.uk) and use our services.

We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect and process personal data when you voluntarily provide it to us, primarily through our website contact forms or direct communication. This may include:

  • Identity Data: First name, last name, and company name.

  • Contact Data: Email address, telephone number, and business address.

  • Business Data: Information regarding your business operations, funding requirements, or technical infrastructure needs, which you choose to share with us to utilize our services.

  • Technical Data: IP address, browser type, device information, and basic interaction data collected through functional cookies to ensure our website operates correctly.

2. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

  • To respond to your direct inquiries submitted via our contact forms.

  • To perform the services you have requested, including web development, IT support, or payment terminal setup.

  • To assess your eligibility and facilitate introductions for commercial funding.

  • To comply with legal and regulatory obligations.

3. Third-Party Data Sharing (Funding Introductions)

Pivopoint acts as an independent consultant and commercial finance introducer. We do not underwrite or provide loans directly.

If you engage our services to seek business funding, we may share your necessary Identity, Contact, and Business Data with our trusted third-party lending partners—specifically Dojo.tech, YouLend, Liberis, and Capital on Tap—for the sole purpose of assessing your eligibility and securing a funding offer.

We will explicitly confirm your intent before sharing this data. We do not sell your personal data to any third parties for marketing purposes.

4. Data Security

We have implemented appropriate security measures, including SSL encryption, to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and approved third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under the UK GDPR, you have rights regarding your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request the restriction of processing of your personal data.

  • Request the transfer of your personal data to you or a third party.

If you wish to exercise any of the rights set out above, please contact us at pivot@pivopoint.co.uk.

7. Contact Details

Our full details are: Company: Omni Switch UK Ltd (trading as Pivopoint) Company Registration Number: 12268203 Registered Address: 71-75 Shelton Street, London, United Kingdom, WC2H 9JQ Email: pivot@pivopoint.co.uk